Tax Software Reviews

I will never trust Turbo Tax again. we got the audit protection last year, and did our taxes threw turbo tax, well we used the new Adoption credit that they they released, and kept getting errors well after 6 phone calls to " the tax experts" at turbo tax they told us to just ignore it cause it was a new release. well sure enough we got audited and when we called we were told well did you see read all the ? on every question....really...that is how they found a way not to help us...never trust this company, pay the extra and go to H&R Block or somewhere else that is who we went to this year and will from now on and just pay extra cause we have to in the interest when we get audited anyways. 

Beware.. This is not a free service....  You will be charged 19.95 no matter what.  False advertising..  I started with the free and ended up having to pay the 20 bucks...still in the process of finding out why but it has happened to many many people

Very unhappy with support, turbo tax made a "math error" and now we owe close to two thousand to IRS.  When we brought it to their attention, we were told it went over the thirty days limitation to notify them. I wonder where that information is? They said they would look into it and get back to us within 48hrs. But they went over the 48hrs and still no word back.  It is the most un-user friendly site. I will never use turbo tax again and not recommend it to friends or family

I've been using Turbotax for 8 years. they need to change their name to Turtle Tax.

On third week of Jan I chose Turbo tax efile free edition for my tax refund. After looking for more then an hour trying to find the option of direct deposit I contacted your rep online whose name was Richard. Richard put me on hold  got more then an hour and I already was at the end where it says print and file. After almost trying for two hours nothing happened. I missed an opportunity of a job where for an assignment they were offering me $1500 for the assignment. Because of my preoccupation with the tax file on Turbo tax efile looking for direct deposit option and the confusion created by Turbo tax rep Mr. Richard I didn't understand completely the message from the other company agency which offered me the position. Later they told me that they offered the position to someone else because I excused because I was busy trying to file my tax returns. your representative after 30-45 of putting me on hold agreed with me saying sorry he couldn't find the option of direct deposit. Finally I filed the tax returns on plain paper IRS forms. Bad experience. I would never recommend anyone to use Turbo tax free edition to file for tax returns. None in fact because of experience where I lost $1500 worth of temp assignment in such hard economic and tough times. Time money were lost along with money.

After TurboTax verified and analyzed all my tax info twice and gave me the green light to file electronically, I paid their fees totaling $85, only to have TurboTax do a final analysis (after I paid) and say I could not eFile...  Turns out I needed an amount on a certain line in Schedule C.  How odd, considering all the prior years I eFiled with TurboTax this line was blank.  The only option TurboTax gave me was to print the forms and mail them in.  What upsets me most is they took my $85 and then basically told me to finish the job myself.  So much for making this convenient.  I should have used H&R Block......

I have been using TurboTax for years and find it very user friendly until now.  We have suffer casualty loss this year in a federal declared disaster.  We are exempted from the 10% AGI limits.  Turbotax does not offer this as an option when inputting Form 4684.  Making a long story short, contact turbotax for help, advised to input data by overriding the automatic input data.  During review, it won't allow me to efile my return since I have an override action.  Call turbotax again, they advised me to mail in my return.  My problem with them are 1) I have paid for my efiling as part of the overall pricing and now I can't use it. 2) my situation is not entirely unique and recurring every year with other unfortunate victim.  Turbotax should anticipate this when developing their sw architecture.  <:0(

I have been using TurboTax for years and years.  I feel that those of you who are complaining are not answering the questions correctly or putting in your information correctly.  The program has been incredibly accurate for all the years that I've used it.  Want a tip? Read every word on the screen. It's that easy. It's people like you that are obviously not reading the info that's being presented.

Used Turbo tax for many years.  Efiled in 2009 only to find out it never went through.  Ok, I guess i should have had a confirmation email that it did but i never remembered.  Got notice from IRS that I never filed my 2009 return.  Easily straightened out with IRS with sending foms in and email saying I at least tried.  No penalties or interest only because I applied my return to 2010 taxes.  Just didn't like turbo tax attitude about this while many others had same problem.  Now looking to use something else from now on.

Excellent software.

Turbo Tax Visa that was issued to me as a tax refund is a scam. I received it in March of 2011 and tried to use it in September of the same year. It was declined due to insufficient funds. I checked their online account information and was informed that not only had my entire refund been absorbed in account maintenance fees but that it was in arrears $9.75. When I tried to call the support line I was put in an automated loop and never got to speak to a rep. Turbo Tax has gotten shadier every year and I will never use it again.

Waited 3 months for my refund, still waiting. 8 phone calls. 0 help. 0 stars. I'd rather stick a pen in my eye than recommend these incompetent expletives to anyone under any circumstance.

Used turbox tax for many years beginning with original software. Tax audit for 2006 and I find no support. Unable to print any prior year returns, and extra $40 audit protect no where to be found except page stating there was no support of any kind 2006 and prior.  Audits always are at least 4 years behind.

Back to the early years when Turbo Tax came to the market, I bought it, and it missed my tax deduction related with mortgage. Since then I did use it for many years. This year I tried it again on line, I was logged out without warning and lost lots of data. I am a very busy professional and have got no time to reenter the data; even if I got the time to reenter my data, I cannot trust it.