Tax Software Reviews

I have been using Taxact for a number of years and have been very happy. If you can answer the questions and follow along - you should be able to use this software. I have always stuck with the downloaded program and it has been great!

I must say that I question some of the reviewers that have found the program unusable or "only for basic returns". Remember 'garbage in - garbage out'! The fact that there is a fee for the state filing is stated up front.

Taxact is highly recommended for people that know how to actually use a computer. Otherwise, pen and paper might be best for you, or better yet, just pay someone to do it for you.

The company TaxAct recently begun redirecting some individuals e-filed tax return money into a debit account held by company called Endeavor. Once done they charge you an additional $15 fee for this, $2 fee each time you use the card, and a limit on how much you can deduct from each use if you ever receive it. I have repeatedly attempted to get my return back unsuccessfully. TaxAct was once a sponsored site listed on the IRS website, but has recently been removed.

Please review similar complaints at:

http://www.consumeraffairs.com/finance/taxactonline.html

There is a problem for those who receive New York State pensions in using this system. Unfortunately there is no phone number listed anywhere on their site where once could call to find out about this or learn how to resolve it.

Was more or less straightforward, but it didn't ask about business miles and had no method to enter directly into the form.

Federal accepted, State rejected. Opened TaxAct to make the noted corrections and all numbers were zero except for the exemptions and deductions. Also, it would not keep any entries for correction, now the State return is not available for efile although they charged for it.

I recently downloaded TaxAct to free filing of my 2008 tax returns. On completing all the required information I attempted to print my return and was instructed to pay $9.95 for the filing. When I sent a message to taxact I was informed that I must have selected the Deluxe method during the process and it could not be reversed. This is a ripoff and it is not free. Taxact does not tell you how the mistake was made.

Son used it for the first time and requested direct deposit to his checking account. TaxAct ignored his routing and account info (which was correct)and issued an Endeavor card. No one can/will tell us why. Each time we call Endeavor services to find out where the card is they say it was mailed yesterday. How many times can it be mailed? We have talked to the IRS they suggested filing a fraud report. Endeavor card services and TaxAct claim to not know what is going on. Told "No supervisors available, send and e-mail". HA! Smacks of fraud on the part of TaxAct.

When my return did not show up I contacted the IRS. I was told my refund had been completed about a month ago. TaxACT had deposited it into a debit card I had not signed up for and would cost me $2.00 per usage and a $15.95 fee to activate. Basically you need to watch every detail if you use this company because they have underhanded intentions.

Lots of ** "testimonials" from shills here. Do you really want to trust your private financial data to these ethically challenged sleazeballs?

Horrible. Very bad customer service, made multiple errors in my tax return and then would not work with me to correct them afterwards... costing me thousands with my state taxes. Do not use! Even the supervisor I spoke with would not work with me to fix the error... They'll have to pay me to use them again.

I found a glearing mistake on my Wisconsin return. How many more mistakes are there that I didn't catch?

State is not free! It is $13.95

Tax Act is for the simple returns. I found it difficult to operate. If you have to itemize or have a small business I would stick with a different software. I also found that this program will want to UP sale you. We had to do state returns, which is extra. They will tell you that you have an option to choose which state to print first, but was unable to duplicate the process. In my opinion I give this software almost a 2 for the simple returns.

Not actually free. They will charge you $13.95 for the state tax return, and they won't tell you about this until after you've spent hours filling it out. Typical bate and switch.

I have used this software for the last 3 years, and have been 100% satisfied.

My only reservation is that if one makes less than $30K, like my son, the WalMart associate, or is in the military, TurboTax will still do their taxes, state as well as Federal, for free.

Otherwise, TaxACT is well worth its price for the rest of us.