Tax Software Reviews

Do not use TaxAct, I never had a issue with my efile date and this one has been inaccurate. I used Turbo Tax every year until this year. The efile date was two weeks off and I unfortunately went by their word when the money should be deposited. I was wrong to trust them. Do not use them.

I used tax act last year very pleased,also used tax act this year very pleased with the service. What I'm not pleased about is the Endeavor Card or the Bancorp people and as a reflection that leads right back to tax act because they are associated with Tax-Act. I have a illness and I have a limited time left on this wonderful earth,but I don't have any insurance to pay for my blood work,my medicine and a few more vital things that I need in life all because the associates Tax-Act uses will not give me my IRS Refund.I was told to leave the Hospital Jan/28/2012 because of my insurance problems.I used Tax-Act to file my taxes this year,and was accepted by the IRS etc.....I had my card Expedited so I could buy me some insurance and get my medicine for my illness,it only suppose to take 2-3 business days it's been 2 weeks and no card.When I talk to Endeavor custom service they hang up on me and say it's Bancorp Fault.When I talk to Bancorp they say it's Tax-Act fault.I don't care who's at fault,where's my money I'm dieing and I need my medicine and my blood work by Fri which will be in 2 days. I need help if anyone can help me get my money, God will bless you and I will pray for you. aawomble@gmail.com

Spent a hour filing out and had to "register" made me leave the page and said there server was "Busy" and went to go back and it was all lost. This software is a joke. File on paper and don't waste your time on this software..

Just got a letter from the IRS owing money.  I had a buying home tax credit in 2008 that i had to start paying on.  The taxact didn't adjust for 2 people only did one repayment. I was filing jointly that means 2.  Now i get to pay even more money back this year. Thanks Tax ACT.....

Took 4 calls to customer service, but not too much help.

They lump retirement and IRA distributions on the same line, and then when I was almost finished, they told me that I could not change rental depreciation on the California form, because it was already specified on the Federal, even though depreciation schedules are different.

Have to file on paper. Wasted money.

Let me just say that their sign in process for 2010 or is it 2011 or is it 2010 is reliably FUBAR...

I've seen all the posts and complaints about TaxAct numbers "changing" with their software math - this is a huge problem; as the IRS is going to hold YOU responsible - not the software or TaxAct. TaxAct should prmote their services with this ad; How would you like to take an all-expense taxpayers paid vacation for 3 to 5 years? location: prison

Have used for a couple of years with no problem. A couple of month after I had filed my taxes and gotten my return I needed to print a copy of my taxes return for 2010 for financial purposes. The amounts on the one I copied were different then the amounts on the copy I had printed when I filed. Totally perplexed as to why this had happened, I emailed tax act to find out how this happened. I was told how to change it back but they would never tell me why it was changed from the amounts I had file with. My income amount was changed, my daughters college expenses were changed, and my refund amount had changed. Now I am waiting to see if I am going to get audited because taxact made these changes at some point without me knowing. I think they are changing numbers as some kind of scam  and now I am scared. Will not use again and will not recommend again to anyone. Beware.

I've been using taxact since 2006 in between 2006-2012 iv tried turbo tax, a tax accountant and got a very high pricing from h&r block witch I declined.

I file deductions home owner ext…

For some unknown reason I’v always gotten back the maximum return in a timely manner from taxact.

This year 2012 filed on 1/14 my refund was in my account on 1/25

Using the deluxe version for $17.95 vs $250.00 I highly recommend taxact

I ave used the Deluxe version of TaxAct for several years.  I find that the user interface to the software leaves a lot to be desired.  Be careful if you are working on more than one return at a time. (Deluxe allows 4)  You can only open one return at a time, so be sure that you have the correct return open at the time.  For example, I imported last years return for one person and this worked fine.  Then I did an import for a second person and the data from the second overwrote the data from the first person.  Turns out that you have to select "New Return" before importing the second.  This would be a simple program fix, but after contracting their help line, there was no desire to even entertain the situation.  Lot of other weird interface problems too.  Bunch of amateur programmers but pretty good tax folks, non-the-less, so I gave them 4 stars.  Will take a look at TurboTax next year.  I am a retired software programmer and currently do tax returns for three businesses and mine.  Also, I am an IRS enrolled agent.  Be sure and carefully check their state returns.  I have found errors here.

have been using tax act since 2003 and have always gotten my refund in a timely manner except for 2009 because i enter the wrong account number for my direct deposit but was only delayed because the refund was mailed.

Just received notices from state that 2008 & 2009 returns were calculated incorrectly. We have to file neighboring state tax forms, work in one state, live in another.  After comparing what state notice says to return, yup TaxAct used numbers in wrong places- what paid vs. what liability was.

Now owe additional tax and interest. Thanks TaxAct.

I signed up today and started entering my information. The Tax Act system logged me out. I logged back in and found out that I had lost everything I entered. Don't use TaxAct online if you don't want to go through what happened to me. I have decided not to reenter my info and have signed up with another company.

I've used TurboTax and Quicken for years, and have always been frustrated by the poor compatibility between these programs by the same vendor. Imports were never flawless and had to be manually checked and corrected.  There was no benefit.

Last year I gave TaxAct a try  since it finally had support for my non-resident state income tax filing. And I was very pleasantly surprised. Not only inexpensive, but pretty much as easy to use as TurboTax.  And it handled my relatively complex return (married, child in college with education expenses, business, investments, and two states with income tax) flawlessly. No complaints.  I'm returning to TaxAct for another year. 

I'm sorry, but I'm going to have to call it like it is - all of you must be complete idiots.  I've used TaxACT since 2002 and have never had an issue and we've had a range of different tax issues; from the sale of a home, childbirth, self-employment, college tuition, etc.  I'm a CPA and auditor by trade and I wouldn't use anyone other than TaxACT.  All of the negative comments must be operator error - meaning the person sitting at the computer doesn't have a clue how to use a computer.